Elevate Customer Service with AI & Automation
Deliver intelligent self‑service, automate routine tasks and empower agents with real‑time insights.
Speak to an ExpertKey Capabilities
Conversational AI
Create natural language voice and chatbots that automate routine enquiries and personalise interactions across channels.
Unified Integrations
Seamlessly connect to CRM, ERP and knowledge systems to provide context‑aware service and automate case creation.
Real‑Time Insights
Analyse sentiment and speech in real time, uncover trends and ensure compliance with built‑in AI analytics.
Extensible Platform
Leverage a growing ecosystem of third‑party apps and services to add payment, security, workforce management and more.
AI Adoption Is Accelerating
of organisations believe AI will positively transform customer operations.
of customer queries are projected to be handled by chatbots and virtual agents.
of consumers prefer using voice assistants to automate everyday tasks.
of contact centres are expected to operate in the cloud by 2025.
Ready to Automate?
Whether you’re implementing self‑service chatbots or scaling AI across your operations, PrismTech helps you design, build and integrate intelligent automation solutions tailored to your business.